Today was the second occasion I had to require the services of TE Certified. I contacted the company concerning a different matter based on the outstanding service I received from their technician, Mike Pharr, who made several plumbing repairs for me recently. He returned today to fix a different issue and I couldn’t be happier with the work he performed. I highly recommend TE Certified.
Overall Experience
Quality
Price
Convenience
I had a leak spring up under my bathroom sink & needed a “reputable” plumbing company. TE Certified came highly recommended & I was able to schedule service quickly to work around my crazy schedule. Not only was Mike very polite & knowledgeable, he pointed out some other problematic areas of my sink with recommendations as to how to repair them. I did not believe he was upcharging me as I could quickly verify from the internet the veracity of his claim. I highly recommend this company & have added their contact information to my speed dial.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Kimberly! We’re so glad to hear Mike delivered the kind of honest, knowledgeable service we’re proud of. Thanks for putting your trust in us, and for making us a speed dial favorite!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Came out today due to system not cooling. Upon arrival customer stated that they have just returned and he stated that the filter was dirty and he use changed it yesterday. Upon inspection of the crawl space found that a 2022 trane airhandler that the supply plenum was falling down and leaking air due to the system not being supported. Also found that the flood protection wasn’t wired, the condensation drain line has slow drawing due to build up in line and no uv protection on system. All 410 pressures and temp splits were great. All contactors and capacitors are within range and working properly. Upon presenting options with homeowner they agreed for option b with the homecare. System is currently up and running properly
Replaced outlet on back porch with new extra duty bubble cover and weather rated outlet, replaced old gfci in garage that powered back porch outlets
Clog in drain line causes system to over flow into aux pan and shut off. Cleaned drain line and installed Ss1 and wet switch on system. System is now draining properly and cooling down the house.
Performed diagnostic on 14yr old ac unit with a 30yr old Rheem furnace, upon arrival customer stated unit stopped cooling, checked tstat, cycled to ac mode, inspected furnace, heat side of unit is not used per customer, burners are completely rusted, igniter is failed as well, customer stated he replaced blower motor and capacitor in January, blower wheel impacted, recommend pulling and cleaning, customer declined, customer didn’t want coil inspected due to being wrapped in insulation, checked out door unit, found fan running but not compressor, condenser coil impacted, recommend chemical cleaning, customer declined, checked contactor, found failed capacitor, recommend replacing, customer approved, install new capacitor, unit started up, found compressor over amping 94/79 LRA, recommend hard start to help with compressor amps, customer declined checked pressure, unit looks low on refrigerant but explain pressure not accurate with dirty coil, temp split , explain to customer unit is wor
Customer called us out for a clogged toilet. Used toilet auger to clear clog. Tested multiple times with and without toilet paper. Customer satisfied.
came out to a cool. After doing the full diagnosis of the system, I found that the system had a refrigerant leak. This leak is typically at the evaporator coil. I offered to do a leak search to determine exactly is but also notified the customer that it’s 90% the evaporator coil. The pressures and temperatures are extremely low. The customer will need to make this repair in order for the system to operate according to specifications. This is a 2007 R410 A system and I offered to have an Install supervisor come out to quote new equipment.
Add 30 amp breaker with 30 amp outlet for RV.
Homeowner had us out today because they have a water leak in the basement. Upon arrival we noticed is that there is a large amount of water all over the floor in multiple rooms in the basement. We found that the condensate pump has failed. We also noticed that the current drains for the units are in very bad condition and will need to be replaced. We also noticed biological growth. We recommended replacing the pump and also updating both of the drain lines. We installed both switches on the systems and left them at the top of the system because there is still water accumulated on the floor. Cycled the pump and left main floor system cooling.
Installed customer supplied fixture in dining room
Came out for leaking water heater gave estimate customer agreed took old leaking water heater installed new 50 gallon gas water heater tested no failure at this time
Ran vent for tankless from B vent to outside with PVC
10 years parts warranty Full system install with new pan,pad,safety switches, whip, outdoor breaker, and filter rack. Upon completion unit was fully operational in o both HEAT & AC modes. Customer was satisfied with the install
Troubleshoot electrical issue. ISSUE: outlets not working LOCATION: kitchen and bedroom FINDINGS: painter hooked up an outlet in the kitchen, he hooked the ground to the hot, the neutral to the ground, and the hot to the neutral. This caused the fault breaker to trip, causing power to be lost throughout those rooms. RESOLUTION: install new box with outlet turn power back on everything is tested and functioning properly.
Came out for pop ups broken gave estimate customer agreed took out old pop ups replaced with new pop ups replaced supply lines in master bathroom and hall bathroom tested no failure at this time.
